If you are not satisfied with your purchase, we accept returns of the product in exactly the same conditions as it was sent to you, less a 10% handling fee. The returning product must be received by us within 14 days from the date you received the purchased item in order to be eligible for the refund. Refunds will be issued back to the original form of payment less the handling fee.
1. that shipping and any costs related to shipping (including customs charges) are non-refundable.
2. If there are any customs charges for us to receive the item back, such charges will be deducted from your refund.
3. We reserve the right to only part refund or not refund you if the returned item is not in exactly the same conditions as it was sent to you.
4. You need to ship the item back at your own expense by registered courier to the same address it was shipped to you and we cannot be responsible for any damage during shipping.
When you ship the item, it is up to you whether you want to insure the contents and for what value; we strongly advise to insure it for the value you paid upon purchase. If the item arrives damaged it will be your responsibility to contact the courier and seek a compensation for the damage. ZEUS SOFT shall not refund items that do not arrive in the same conditions as they were originally shipped. We only accept returns of a new software program. WE DO NOT ACCEPT RETURNS AND CANNOT REFUND: rented products (or products on a rental plan), upgrades, single books purchases or any products other than a new software purchase. If you would like to try our product before making a purchase, please visit www.radaropus.com and download a free demo. If you have purchased our software with software protection only, we may need to connect to your computer remotely in order to uninstall the software. Failure to accept our remote support to uninstall will result in no refund. Please note we do not accept returns AFTER 14 days from purchase.